Refund and Returns Policy
Our return policy lasts 14 days from the date of receipt of your order.
If more than 14 days have passed since delivery, we unfortunately cannot offer a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
A proof of purchase (receipt or order confirmation) is required for any return.
The right of withdrawal can be exercised directly by clicking on the withdrawal button available in the footer of our website, or by contacting us by email at Info@targettfencing.com.
These items cannot be returned, exchanged, or refunded, except in the case of a manufacturing defect or an error on our part.
By placing an order, the customer expressly acknowledges and accepts that customized and made-to-order products are not subject to the right of withdrawal.
DO NOT RETURN YOUR ORDER IF:
If approved, your refund will be automatically processed to your original payment method within a few days.
1. Check your bank account
2. Contact your credit card provider
3. Contact your bank
If after these steps you still have not received your refund, please contact us at Info@targettfencing.com.
To request an exchange, contact us at Info@targettfencing.com and send the product to:
Targett Fencing Equipment SL, Calle Bruselas 3, Esc3, 4A, Leganés, 28918, Spain
Otherwise, the refund will be issued to the original purchaser.
Targett Fencing Equipment SL, Calle Bruselas 3, Esc3, 4A, Leganés, 28918, Spain
Return shipping costs are the responsibility of the customer and are non-refundable.
If a refund is issued, these costs may be deducted.
We strongly recommend using a tracked and insured shipping service to protect your parcel during transit. In case of loss or damage, we cannot be held responsible without proof of delivery or receipt.
If more than 14 days have passed since delivery, we unfortunately cannot offer a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
A proof of purchase (receipt or order confirmation) is required for any return.
Right of withdrawal
In accordance with applicable European Union regulations, you have a 14-day period to exercise your right of withdrawal for products not excluded from this right.The right of withdrawal can be exercised directly by clicking on the withdrawal button available in the footer of our website, or by contacting us by email at Info@targettfencing.com.
Customized and made-to-order products
Customized and/or made-to-order products (including fencing masks, fencing uniforms, jackets, trousers, or any equipment featuring customization, markings, embroidery, club logos, names, or items manufactured according to customer specifications) are excluded from the right of withdrawal in accordance with Article L221-28 of the Consumer Code.These items cannot be returned, exchanged, or refunded, except in the case of a manufacturing defect or an error on our part.
By placing an order, the customer expressly acknowledges and accepts that customized and made-to-order products are not subject to the right of withdrawal.
DO NOT RETURN YOUR ORDER IF:
- The item is not in its original condition, is damaged, or incomplete for reasons not due to our error.
- The item has been returned more than 14 days after delivery.
- The item is customized or made-to-order (see dedicated section).
Refunds (if applicable)
Once your return is received and inspected, we will notify you by email of its approval or rejection.If approved, your refund will be automatically processed to your original payment method within a few days.
Late or missing refunds
If you have not received your refund yet:1. Check your bank account
2. Contact your credit card provider
3. Contact your bank
If after these steps you still have not received your refund, please contact us at Info@targettfencing.com.
Sale or promotional items
Sale or promotional items are non-refundable.Exchanges
We only replace items if they are defective or damaged.To request an exchange, contact us at Info@targettfencing.com and send the product to:
Targett Fencing Equipment SL, Calle Bruselas 3, Esc3, 4A, Leganés, 28918, Spain
Gifts
If the item was purchased as a gift and shipped directly, a gift credit will be issued after the return is received.Otherwise, the refund will be issued to the original purchaser.
Return shipping
Returns must be sent to:Targett Fencing Equipment SL, Calle Bruselas 3, Esc3, 4A, Leganés, 28918, Spain
Return shipping costs are the responsibility of the customer and are non-refundable.
If a refund is issued, these costs may be deducted.
We strongly recommend using a tracked and insured shipping service to protect your parcel during transit. In case of loss or damage, we cannot be held responsible without proof of delivery or receipt.